At Dario Look, we are committed to delivering your favorite fashion items in a timely, secure, and affordable manner. This Shipping Policy outlines important information regarding the processing, handling, and delivery of your orders.
1. Order Processing Time
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Orders are typically processed within 1–3 business days (Monday–Friday), excluding holidays.
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During high-volume periods (e.g., sales, holidays), processing may take up to 5 business days.
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You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Methods & Delivery Time
We offer several shipping options to suit your needs:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5–8 business days | Domestic & International |
| Expedited Shipping | 2–4 business days | Domestic only |
| Express Shipping | 1–2 business days | Selected domestic locations only |
| International Shipping | 7–21 business days | Selected countries |
Note: Delivery times are estimated and not guaranteed. Delays may occur due to customs clearance, carrier issues, or weather conditions.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.
We may offer free standard shipping on domestic orders over a certain amount — 100 Euros.
4. Shipping Locations
We currently ship to all Locations.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment’s progress via the carrier’s website.
6. Customs, Duties & Taxes (For International Orders)
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These charges are not included in the product or shipping price and must be paid by the recipient.
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Dario Look is not responsible for any delays caused by customs.
7. Shipping Issues or Lost Packages
If you experience any issues with delivery (e.g., lost, delayed, or damaged packages), please contact us within 7 business days of the expected delivery date.
We will assist you in filing a claim with the carrier and explore possible resolutions.
8. Delivery Confirmation
Once your order is marked as “Delivered” by the carrier, we consider it fulfilled.
Please ensure someone is available to receive the package at the delivery address. Dario Look is not responsible for stolen packages after delivery confirmation.